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Are You a Retailer?

Our retail partners say that working with Sterling Reputation is easy, friendly, and efficient. We have put procedures in place to make sure you receive accurate orders, invoices, and information. And because we're a happy place to work, our team has been together for a long time! We know how important it is for you to have continuity (and it's more fun for us too).

Working With Us is Easy As 1 — 2 — 3!


Call us at 866-845-0140 to establish an account. Or click below to use our online application.


Place orders online any time. You will be billed your wholesale price at the time of shipment.


We'll confirm the order at the time it ships. We make sure our retail partners are completely satisfied.

Online Order Management

Established Accounts Only

Frequently asked questions

What payment types do you accept?
We accept the following credit cards: Visa, MasterCard,  and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.
What are your typical shipping times?
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM  , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Can I purchase from you if I'm a consumer?
We do not sell directly to consumers. Please go to our "Where to Buy" page and use the directory to find a retailer near you.
What is the return policy for purchased products?
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.